The most accessible
end-to-end returns solution
From the moment your customer starts an exchange, to when you receive ready-to-sell products back in your inventory, we’ll take your reverse logistics end-to-end.
Access all features
Get access to the full set of platform features, no matter your stage or size.
pay for what you need
With our pay-as-you-go pricing, pay only for what you need regardless of your return volume.
customize your plan
Add the features you need and tailor our software to your specific return policies and logistics.
Base Price*
$4.75/item
Low Volume
1-99 Returns/month
$4.50/item
Mid Volume
100-999 Returns/month
$4.00/item
High Volume
1,000+ Returns/month
*Does not include batch shipping or drop-offs
All plans include every feature:
Returns Platform
- Branded, customizable consumer returns experience
- Exchanges, store credit and refunds
- Configurable store-credit bonuses
- Ability to pass return/restocking fees on to customers
- Automated shipping rate-shopping
- Automated return approvals
- Custom return policy & rules
- Return analytics & insights
Returns Handling
- Access to Canada-wide drop-off network (package and label-free returns)
- Item consolidation and organization
- Batch preparation for unlimited destinations
Support
- Onboarding support and platform configuration
- Live chat support
Add-Ons
- Cross border: Fast, seamless cross-border returns between Canada and US
- QA: Item inspection, refolding, retagging, repackaging, and multi-location dispositioning (including donation to partner organizations)
Package-free drop-off network
Watch your shipping expenses drop as your customers use our package-free drop-off locations.
Available in Canada.
Access end-to-end processing
Opt-in for our end-to-end processing and get ready-to-sell items back into your inventory fast.
Available in Canada. Coming soon to The US.
