From pixels to parcels, brands trust ReturnBear to optimize the full lifecycle of their international ecommerce returns. Give customers a localized return experience while reducing logistics costs.
Since using ReturnBear: our return-related customer service tickets have gone down, customers receive refunds in a timely manner, and our warehouse team is able to get returned items back on the shelves quickly and efficiently for re-sale."
Manny Alamwala, Director of Ecommerce
Palladium Boots Canada
If there were 6 stars, we'd give them. The app is smooth, fast and totally seamless, and the options for the customer (and automation for us) are above and beyond what any other return apps offer."
Brandy Mercredi, Founder & CEO
FRANC
Returns can make up
of your on-hand inventory. Let’s get that back!
of surveyed shoppers were more likely to purchase from a brand after a positive return, exchange or refund experience.
Verify returns for risk-free refunds
Recover inventory and get it to your next local customer faster
Reduce shipping costs by consolidating returned products locally
Meet your customers where they are with package-free label-free drop-off and mail in solutions
Enable fast customer refunds, exchanges and store credit without waiting for international shipping
Up to
Revenue retained via exchange or store-credit
Up to
Savings for comparable logistics costs
Average of
Drop-off adoption for customer convenience
Improved customer experience
Less time spent managing returns
Savings on international shipping
PROBLEM
Nadaré was spending hours managing their return process manually and was unable to cover the high cost of return shipping for their customers.
I hated dealing with returns before because people would get mad about having to print and pay for their own labels. It wasn't the most efficient way and I don't think my customers were very happy with my policy before."
SOLUTION
Since onboarding with ReturnBear, 90%+ of Nadaré’s customers have adopted drop-off returns, saving the brand over 76% in shipping fees.
When I saw the first few returns coming and it went smoothly it was a relief. Now I’m happy to give customers my return policy where before I was hesitant to share it."
Andrea Norquay, Founder
Nadaré
Returns fraud is a $101 billion dollar problem and one that can have detrimental impact for retailers. Learn about the most common types of returns fraud and what retailers can do to reduce fraud.
Read this article
Chat with us today to get a custom quote and learn more about how ReturnBear can help streamline returns for you and your customers. Save up to 50% on comparable logistics costs while improving your customers' return experience.
