Case studies, trends and ideas to help you with your online returns and reverse logistics.
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Expanding to the UK? Effective returns management is key for North American brands entering this market. Streamline cross-border logistics and meet UK shoppers' high expectations to boost growth and customer loyalty
Listen to parcelLab’s Larry Thoma and a panel of industry experts from HexClad, ARMRA, Order Protection, and ReturnBear as they dissect the daily challenges retailers face with ecommerce returns and how they can gear up for the holiday rush.
Slash Returns Before The Rush
84% of shoppers check your return policy before buying. Learn how flexible, customer-first return policies can increase sales and retention, without hurting margins. Discover how flexible return policies can drive sales, boost loyalty, and reduce operational costs while balancing shopper expectations and profitability.
With eCommerce returns reaching 30%, brands are rethinking reverse logistics to reduce waste and emissions. Learn how brands can reduce emissions, minimize landfill waste, and align with consumer demand through returnless refunds, eco-friendly packaging, and optimized reverse logistics.
AI is transforming eCommerce returns, helping brands analyze trends, improve sizing accuracy, and automate customer support. Discover how AI-powered tools can reduce returns and boost customer satisfaction.
Expanding internationally? Returns can make or break your global strategy. Optimize logistics, reduce costs, and boost customer loyalty with a seamless return process.
Seamlessly integrate ReturnBear’s reverse logistics into your existing returns workflow with our new and improved APIs. Learn more!
Discover how Resultco transformed cross-border returns with ReturnBear, saving $15K annually, improving customer experience, and expanding into new markets.
Top Amazon footwear seller Orva worked with ReturnBear automation to scale to handle 1,000+ daily returns while boosting return process accuracy and efficiency
Learn about bracket buying, a growing eCommerce trend where customers order multiple product variations to find the right fit. Explore its impact on profits, logistics, and sustainability, plus solutions to manage this challenge.
The Merchant Admin has new updates for Fall 2024, including customizable refund payouts, a visual refresh, and faster app loading. Brands can now adjust refunds per case, improving flexibility and user experience.
An overview of what returns management is, the benefits of an effective returns management strategy and why brands should prioritize it. Learn about the key elements of a successful returns management strategy, and upcoming trends in returns management.
Explore the best return management software and post-purchase platforms to simplify eCommerce returns, improve customer experience, and reduce costs with automated solutions and advanced return portals – so you can select the perfect return solution for your brand.
Returns fraud is a $101 billion dollar problem and one that can have detrimental impact for retailers. Learn about the most common types of returns fraud and what retailers can do to reduce fraud.
What brands and customers are increasingly realizing is the significant environmental impact these returns can have if not managed with care, and the sustainability challenges that can arise from inefficient returns management.
Numi's collaboration with ReturnBear led to a 60% reduction in return costs and a 33% boost in revenue retention, marking a significant operational and financial improvement for the brand.
Ecommerce expansion into international markets comes with the challenge of return management. It’s important to get the right return partners and solutions in place to support growth.
The ecommerce world continues to rapidly expand as consumer demand for variety and convenience drives more and more users to the infinite aisles online.
Canada's ecommerce landscape is thriving, with more Canadians turning to online purchases than ever before.
Expand your business to Canada with confidence. Our guide provides key insights on cross-border shipping, reverse logistics, and meeting local market requirements to boost sales and reduce return-related costs.
Optimize your dropshipping business with effective returns management. Explore tips on reducing return rates, managing customer expectations, and boosting your eCommerce success.
Unlock the best eCommerce return solutions for your business. Learn how to manage returns efficiently, reduce losses, and keep your customers satisfied in the competitive online retail landscape.
Explore the benefits of reverse logistics, where goods flow in the opposite direction. See how efficient returns management boosts sustainability, customer satisfaction, and cost-effectiveness for e-commerce businesses
A how-to guide for ecommerce sellers on the Hudson's Bay Co (HBC) marketplace. Everything from getting set up and listing products to establishing a returns management solution.
In the booming global ecommerce market, brands and merchants are increasingly embracing cross-border ecommerce, finding new opportunities to expand their customer base and tap into new markets.
In today's fiercely competitive business landscape, ecommerce has become a crucial revenue source for retailers. To stay profitable and relevant, businesses must think beyond their domestic borders and explore cross-border selling.
In this blog post, we will discuss the advantages of expanding into marketplaces, the customer experience, and the importance of a comprehensive return management solution like ReturnBear. We will also highlight why partnering with a Canadian return management solution is an excellent choice for brands and international sellers looking to expand into the Canadian market from abroad.
As a marketplace seller on TheBay.com, managing returns efficiently is essential to maintain customer satisfaction and optimize your operations. That's where partnering with a reliable Canadian return management solution like ReturnBear can make all the difference.
ReturnBear’s Canadian drop-off network has expanded! We’ve partnered with PenguinPickUp to offer return acceptance at their GTA locations.
Reship and ReturnBear enable international sellers to have a seamless cross-border return management solution that effectively inspects, accepts, and processes returns in Canada, the USA, and the UK.
Nadaré is a jewelry brand that creates beautiful waterproof pieces at price points for all budgets. Andrea believes that everyone should have access to quality jewelry they love and feel beautiful wearing.
Palladium Boots Canada needed a solution to automate their return process, improve their response times, enhance the efficiency of their warehouse operations, and save them money on return shipping.
Over the last 3 years we’ve seen major shifts in consumer spending, loyalty and expectations. During the pandemic, consumers increased their spending and online purchases from grocery and apparel to furniture, housewares and other categories.
Discover the top 9 eCommerce trends of 2023 to drive growth and customer loyalty. Learn about voice search, video content, AI chatbots, and more to keep your business competitive in the ever-evolving online market | eShipper guest post
If browsing through the Shopify App Store feels like you’re searching for a needle in a haystack you’re not alone. There are over 6000 apps in the App Store across 6 different categories. That’s a lot of time spent browsing!
In partnership with eShipper. Win customers in the long run by stepping up your pre and post purchase customer experience.
Creating The Ultimate Returns Customer Experience With Data Integration. Blog is written by Vanessa Matos — Digital Marketing Manager at VL OMNI.
Let’s be honest. Logistics is hard. The retail industry is at a tipping point with an average brand expecting to lose 8% in margin by 2025 with the growth of eCommerce.
Nobody likes returns! Customers are annoyed by the many process steps involved, from getting a shipping label to driving to the post office. For brands, returns don’t just mean lost revenue but also more costs.
Us Canadians are known as kind and helpful folk, so we expect the same kindness from the brands we engage in, especially when it comes to returns.
As an eCommerce business owner, you want to entice customers to purchase your products without sacrificing your profits.
Returns hurt your bottom line. But with a few effective product return practices, you can limit the number of return requests you receive and boost the health (and profits!) of your store.
Return fraud is the practice of returning items that don’t qualify for a refund. According to a study performed by the National Retail Federation, about 6% of returns are fraudulent.
We offer a white-glove onboarding process, and can have you live in as little as 2 days!
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