Request a demo

Please fill out the following form. Someone from our team will get in touch with you to learn more about your business and your return needs.

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What's Next

1) Chat with Us
Our team will reach out to you to learn more about your current returns processes and growth goals.

2) Onboarding
We'll get your return portal set up and set configurations for how you want your returns to be handled and processed.

3) Launch Returns with ReturnBear
Improve your customer experience, protect your bottom line and reduce your impact on the planet.

Brands that use ReturnBear:

palladium logophoto of palladium boots
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Savings from drop-off adoption

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Automated return management

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Lower return processing time

PROBLEM
The footwear industry is known for high return rates. Palladium needed a solution to automate their return process, boost efficiency, and save them money on return shipping.

Our online returns were a manual process which involved multiple teams and multiple touch points with the customer."

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SOLUTION
In 2023 Palladium Boots saw more than 65% of all their online returns in Canada returned as a package and label-free drop-offs to ReturnBear locations, reducing return shipping costs by 70%.

Our return-related customer service tickets have gone down, customers receive refunds in a timely manner, and our warehouse team is able to get returned items back on the shelves quickly and efficiently for re-sale."

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Photo of Manny Alamwala

Manny Alamwala, Director of Ecommerce
Palladium Boots Canada