If browsing through the Shopify App Store feels like you’re searching for a needle in a haystack you’re not alone. There are over 6000 apps in the App Store across 6 different categories. That’s a lot of time spent browsing! Discovering apps that will provide the best solutions, features, and pricing is no easy feat. That’s why we’ve compiled a list of seven Shopify apps critical to support your sales, operations, and customer experience during a recession.
7 Shopify Apps you need this recession:
Based in Minneapolis, Minnesota, Sezzle is a Certified B Corp on a mission to financially empower the next generation. Sezzle’s #1-shopper-rated Buy Now, Pay Later product enables millions of shoppers across the United States and Canada to take control of their spending, be more responsible, and gain access to financial freedom.
Serving more than 47,000 online merchants and over 10MM shoppers, Sezzle allows shoppers to make their purchase today with 4 payments over the following 6 weeks, interest-free! Sezzle also offers customers the option to reschedule their payment once for free, and the max fee for late payment is $10. Sezzle is the financially responsible solution to Buy Now, Pay Later.
What's in it for merchants? Increased conversions, AOV, and shopper frequency. The best part? Sezzle takes on all the risk of fraud, chargebacks, and repayment. It's a win, win, WIN.
“I have had multiple customers reach out and thank me for offering Sezzle and explain that if I hadn't offered Sezzle that they would have been unable to purchase as much as they did or even purchase at all.”
– Ashley O, Customer Quote
Pricing plans: Sezzle charges merchants a processing fee, based off the order volume. There are absolutely no sign-up or set-up costs! Please reach out to firstname.lastname@example.org for more information.
Learn more about Sezzle:
Okendo is a customer marketing platform that empowers brands to grow faster and more efficiently by building stronger customer relationships. Okendo products allow brands to build trust, showcase community and drive more conversions using authentic customer ratings, reviews, surveys, and visual UGC. Okendo is trusted by 7,000+ of Shopify’s fastest-growing brands including SKIMS, 1st Phorm and Magic Spoon.
With Okendo Reviews, brands can leverage social proof and enable customer advocacy, without hindering the performance and speed of your website. Additionally, Okendo Connect allows brands to host on-site, post-purchase, post-review, and shareable link micro-surveys, giving them all the tools they need to gather insights around marketing attribution, NPS, market research, zero-party data, and more. With the combined power of Okendo’s suite of integrated solutions, brands can better understand their customers, combat rising acquisition costs, and tackle privacy concerns to turn one-off transactions into customers for life.
“Okendo really does have it all – super innovative feature set, great pricing, but most importantly, a team that really cares about giving their users an awesome experience.”
– Zane de Sabré, Co-Founder, Maison de Sabré
Learn more about Okendo:
Refersion is a first-in-class affiliate and influencer marketing software that enables ecommerce brands to cultivate relationships that significantly increase reach and revenue. Providing the means to build, manage, automate, streamline, and scale low-risk, high-ROI affiliate marketing campaigns and strategies, Refersion is a holistic performance marketing solution for ecommerce brands.
Through Refersion, ecommerce brands can discover, recruit, and onboard top-performing industry affiliates, influencers, publishers, and brand ambassadors to help promote the brand’s products. Additionally, Refersion provides a complete suite of tools for managing affiliate marketing campaigns, tracking affiliate and campaign key performance metrics, paying affiliates in a timely manner, and even managing affiliate tax information like W-9 and 1099s. Refersion seamlessly integrates with all major ecommerce platforms, most popular marketing applications, and even the Amazon marketplace.
“Refersion was essential in supporting the immediate growth of our affiliate marketing program – working with Refersion allowed us to see everything in one place and scale our program beyond what we imagined it could grow to be.”
– Ana Montilla, Social Media and Influencer Marketing Manager, Verb
Learn more about Refersion:
ReturnBear helps brands make their inventory more profitable by enabling easy drop-off returns, as well as the fulfillment of new customer orders from returned inventory.
We take care of the entire return journey for you. Our branded returns portal automates refunds, exchanges, and store credits, so you can focus on growing your business instead of managing every return. But we don’t just stop at shipping labels! We offer the only package and label-free drop-off network in Canada, making returns easier for your customers and more cost-effective for your brand. We’ll also receive, inspect and prepare all of your items for resale or donation. Let us handle all your mail-in returns domestically so that you never have to worry about processing them yourself.
Save up to 40% on return costs and receive 99% of returned items in re-sellable condition after ReturnBear's quality control process. Brands using ReturnBear convert up to 72% of returns into Exchanges or Store Credit. That's a lot of retained revenue!
We’re a Carbon Neutral Club-certified workforce, proudly made in Canada, and our white-glove service will get your brand set up, integrated, and running in as little as two days.
“We use ReturnBear to handle all of our returns. They make returns EASY for us and our customers. Prior to ReturnBear, it was a messy process and resulted in frustrations for our customers. Since using ReturnBear: our return related customer service tickets have gone down, customers receive refunds in a timely manner, and our warehouse team doesn't have to sort through returned merchandise to sort and put back. The team at ReturnBear are fantastic, they are very responsive and listen to our needs.
– 47 Brand Canada
To learn more about how you can automate and make returns more convenient for you and your customers, reach out to our team for a demo!
Govalo enables Shopify merchants to do more with one of their most profitable sales channels - gifting. Our all-in-one platform gives merchants the power to design a more effective, strategic approach to gifting and store credit, which will boost acquisition, customer satisfaction, and retention all at once.
Using Govalo, merchants can create more personalized, streamlined gift products that focus on delivering what their customers are looking for when purchasing a gift. Offer customers an enhanced gift card experience, with the ability to add a note, send it directly to their recipient and select the date to send it. Take your gifting strategy a step further with gift subscriptions, making it easy for customers to purchase a subscription and for recipients to redeem and manage it. Alongside a wealth of other gifting features, our analytics and other tools, such as open tracking and event timelines, make it easy and clear to understand how your customers interact with gift products.
As well as our gift-related features, Govalo also offers a simple, easy-to-navigate store credit dashboard. Your team can quickly issue and manage store credit, leading to a more efficient customer support experience and improved returns and exchanges process.
Govalo is quick and easy to set up, meaning you can enhance your gifting experience within minutes. Reinvent your gifting strategy, and watch your sales soar.
“Fantastic app! I needed gift cards ASAP over the holidays, and it could not possibly have been easier to set up using Govalo. In a matter of minutes, we were live. The app is slick, intuitive, and works exactly like it says it will. Our customers love it too!”
– Curie, Customer Quote
To learn more about Govalo and start improving your gift strategy:
Abra makes discounts work the way you've always wished they did. It supercharges marketing campaigns by auto-applying discounts to ensure more customers reach checkout from every email and campaign.
Abra allows you to quickly create campaigns without the need for landing pages or custom coding and gives you a simple magic link that lets you share your discount anywhere on the internet you connect with customers.
“Literal magic! This app does the thing I have wanted to do for so long. Connects your discount campaigns from ad/email/social all the way through the online store right to the checkout. Fewer lost discounts = fewer lost sales!”
– Pika Layers, Customer Quote
Pricing Plans: Free for the first $250 in sales, plans start at $49/mth.
Learn more about Abra:
Jebbit is the Shopify quiz app for merchants who are looking to increase lead capture, conversion rates and average order value. Jebbit quizzes empower Shopify and Shopify Plus merchants to ask customers targeted questions and gather first-party data, with no coding required.
The Jebbit quiz app utilizes conditional logic rules so quiz results become instantly shoppable with a product recommendation. Shopify merchants can launch shoppable quizzes to their target audience anywhere a URL can be shared - website, email, paid media placements, SMS and any social media channel. Shopify merchants can leverage customer profile data by integrating with Klaviyo and Attentive to further personalize the customer journey without ever needing to touch a line of code.
“We have a complicated product offering for new users, and our quiz with Jebbit has helped us drive strong conversion with new users who usually need a bit of guidance to get started. The support team is extremely helpful and has helped us find workarounds for nearly all of our use cases. It feels really white glove…”
– P.Volve, Customer Quote
To learn more or add Jebbit to your Shopify store:
While some external factors cannot be controlled, there are still things you can do as a merchant to prepare for the recession, like integrating a strong set of apps within your store to keep your business running smoothly and scaling smartly. On average, successful Shopify stores use 5-7+ apps to help them manage and operate their store. This list of apps we’ve provided above will help you increase sales, retain customers, improve customer experience, and manage your post-purchase experience, giving you more time to work on your business growth and less time worrying about the economy.
Guest post by eShipper. The eCommerce industry is evolving rapidly. Here are eight trends that every business owner should be aware of, along with some actionable tips on how to capitalize on them.
The Bay, Canada's leading destination for life and style, is excited to announce it has partnered with ReturnBear, Canada's first end-to-end online returns service provider, to provide its customers with easier returns.
In partnership with eShipper. Win customers in the long run by stepping up your pre and post purchase customer experience.
Creating The Ultimate Returns Customer Experience With Data Integration. Blog is written by Vanessa Matos — Digital Marketing Manager at VL OMNI.
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Let’s be honest. Logistics is hard. The retail industry is at a tipping point with an average brand expecting to lose 8% in margin by 2025 with the growth of eCommerce.
Nobody likes returns! Customers are annoyed by the many process steps involved, from getting a shipping label to driving to the post office. For brands, returns don’t just mean lost revenue but also more costs.
Returns hurt your bottom line. But with a few effective product return practices, you can limit the number of return requests you receive and boost the health (and profits!) of your store.
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Return fraud is the practice of returning items that don’t qualify for a refund. According to a study performed by the National Retail Federation, about 6% of returns are fraudulent.