3min

Optimizing International Returns in Canada with Reship and ReturnBear

June 6, 2023
Return Strategy

International sellers face critical barriers when managing reverse logistics in Canada from abroad. The first of many barriers is efficiently and cost-effectively handling returns in Canada without having boots on the ground to receive, approve, sort, and reship returns to their original destination. The cost of managing returns and lack of resources has kept many businesses out of Canada's growing ecommerce market, projected to reach $104B by 2025. That is why Reship and ReturnBear have joined forces to streamline the return process for international sellers, empowering them to enter the Canadian market seamlessly.


Introducing the Reship and ReturnBear partnership

Effective Return Management for International Sellers in Canada
Reship and ReturnBear have formed a powerful alliance, bridging the gap for international businesses seeking to expand their footprint in Canada, the US, and the UK by providing cross-border returns management. With this partnership, brands will have access to a full-service shipping and returns solution that will reduce costs, improve customer satisfaction, and enable brands to grow their sales in new markets.

At ReturnBear, we specialize in end-to-end return management, providing international brands with full-suite return processing required to manage their returns from abroad, including item handling and inspection, repacking, and shipping to the original destination. In addition, our return consolidation feature allows sellers to efficiently manage returns by consolidating multiple items into a single shipment, saving them time and money on shipping costs.

Additionally, we provide Canadian and US return addresses for growing brands looking to expand in the US and CA. Marketplaces like The Bay and Macy's require local return addresses, and we help give brands the confidence to grow in the market with a localized return team. By providing sellers with a verified local return address, ReturnBear ensures compliance with the marketplaces and builds trust with Canadian customers.

Reship, on the other hand, excels through their strategically located warehouses in Canada, USA, and the UK, enabling them to serve customers in over 200 countries. Leveraging its extensive network of carriers, Reship enables international delivery at competitive rates. This ensures reliable and cost-efficient shipping for international sellers targeting the Canadian market.

To illustrate the Reship and ReturnBear collaboration, consider an example of a UK-based seller expanding their business into Canada. ReturnBear consolidates returns and sends them to a Canadian return address on behalf of the seller. Reship takes over from there, ensuring the items are shipped back to the desired destination or 3PL provider in sellable condition. This streamlined process saves time and effort and increases the likelihood of reselling returned items in ready-to-sell condition in the Canadian marketplace.


Key Benefits for International Marketplace Sellers

By leveraging the Reship and ReturnBear partnership, international brands and sellers gain several significant advantages:

  • Complete Return Management and Consolidation: ReturnBear manages the entire return process, including inspection and consolidation. Sellers can rest assured that their inventory will be efficiently returned to the desired destination or 3PL provider in a sellable condition, ready for resale.
  • Canadian and US Return Address for Marketplace Sellers: ReturnBear and Reship provide international sellers with North American return addresses. This fulfills marketplace requirements, allowing you to access more potential customers and helping to build consumer trust and confidence along the way. 
  • Cost Efficiency: Through Reship's extensive carrier network, the partnership offers better delivery rates. Sellers benefit from reduced shipping costs, contributing to improved profitability and competitiveness in the Canadian market.
  • Improved Customer Satisfaction and Reduced Fraud: Build trust with Canadian customers by offering them with an exceptional returns process that will have them coming back for repeat purchases, and reduce the possibility of fraud with local return processing and inspection. We make sure your products are returned in good condition.


Together, ReturnBear and Reship are creating opportunities for international businesses to expand and grow their sales in the Canadian market. By providing a seamless end-to-end return management solution with cross-border shipping capabilities, more brands can confidently enter this market and win the hearts of Canadian shoppers.

About ReturnBear

ReturnBear’s end-to-end return logistics solution gives eCommerce businesses access to a network of Canadian drop off locations and an automated RMA platform that lets you recover inventory and issue refunds faster. Better returns for you and your customers.

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